How can we help?
Contact us if you experience a technical issue, have feedback or need help with your Bottle Forge data.
Frequently Asked Questions
My progress is not appearing on another device
Bottle Forge uses an anonymous account system. Progress may not automatically transfer between devices unless both installations are associated with the same Firebase user session.
Advertisements are not loading
Advertisement availability depends on your region, internet connection, consent settings and advertiser demand. The game remains playable when an ad is unavailable.
Rewarded advertising did not grant a reward
Ensure the advertisement completed fully. If the issue continues, restart the application and contact support with your device model and friend code.
My leaderboard score is not updating
Scores are first saved locally and then synchronized with Firebase. Check your internet connection and reopen the leaderboard after a short period.
How can I delete my data?
Send an email with the subject “Bottle Forge Data Deletion” and include your friend code or player identifier.
Contact Information
Developer: Melih Balta
Email: melihbaltaa@icloud.com
Helpful Information to Include
- Device model
- iOS or Android version
- Bottle Forge app version
- Friend code, where available
- A screenshot or clear description of the issue